Our New Guarantees: Creativity With Confidence

At 5DD, creativity has always been about more than finishing a project. It’s about slowing down, enjoying the process, and creating something that feels meaningful to you.

As of January 1, we’ve officially introduced three new guarantees designed to give you peace of mind from the moment your kit arrives — and long after.

These guarantees reflect what we already believe: your creativity deserves support, flexibility, and care.

💜 Lifetime Satisfaction Guarantee

Your happiness matters to us.

If something isn’t right with your order, we won’t leave you stuck or frustrated. Our Lifetime Satisfaction Guarantee means we’ll work with you to make it right — whether that’s correcting an issue, replacing a problem item, or finding a solution that feels fair and supportive.

You should feel confident when you choose a project from us, knowing you’re not alone if questions or concerns come up.

💎 Lifetime Craft Revival Guarantee

Creativity doesn’t run on a schedule.

Sometimes projects pause. Life gets busy. Kits get set aside. That’s okay. With our Lifetime Craft Revival Guarantee, you can come back to your craft whenever you’re ready.

If you need help restarting, replacing lost pieces, or getting guidance to pick up where you left off, we’re here. Your creative journey doesn’t expire.

✨ Sparkle Safe Guarantee

Crafting can be joyful — and a little messy.

Accidental spills happen, especially during creative moments. Our Sparkle Safe Guarantee covers accidental drill spills so you can relax and enjoy the process without stress.

Because creativity should feel calming, not fragile.

Why We Added These Guarantees

We didn’t add these guarantees to sound impressive. We added them because they align with how we already support our community.

We want you to feel:

• Confident starting a new project

• Comfortable taking breaks

• Safe knowing mistakes and mishaps are covered

Your time, energy, and creativity matter to us.

A Promise Going Forward

These guarantees are now part of who we are — not a limited-time offer, not a promotion, but a promise.

From your first diamond placed to the final sparkle, we’re here to support your creative joy.

Thank you for being part of the 5DD community 💖

— The 5DD Team ✨